Error upgrading from 1.8 to 2.04
By Dean Kang on Wednesday, 23 September 2015
Posted in Installation Issues
Replies 9
Likes 0
Views 1.7K
Votes 0
Hello, I upgraded Komento from 1.8 to 2.04 and I am getting some strange issues.

First of all, I am getting a non-styled page when trying to access config page. And then I am getting a blank page when trying to access comments page.
Hello Dean,

Can you provide us your backend and FTP access so we can have a better look on your issue here?
Nik Faris
·
Wednesday, 23 September 2015 10:44
·
0 Likes
·
0 Votes
·
0 Comments
·
I entered the detail in site details.

FYI, I used to have Easyblog but it is no longer active. I also had easydiscuss in the past. Right now, I currently have Easydiscuss and Komento as well as Mosets tree and few other stuff.
Dean Kang
·
Wednesday, 23 September 2015 10:48
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello Dean,

I'm sorry, the details provided is for SFTP or your backend? I've tried both and it is not working.
Nik Faris
·
Wednesday, 23 September 2015 10:54
·
0 Likes
·
0 Votes
·
0 Comments
·
Hmm, for some reason, it won't work. I cannot give you master username and password, either.

So, please use this webbased FTP client. http://www.net2ftp.com/

and follow the detail in site details.
Dean Kang
·
Wednesday, 23 September 2015 11:18
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello Dean,

Can you provide us the access details for this: http://screencast.com/t/X0bUe5f7d1YL ?
Nik Faris
·
Wednesday, 23 September 2015 11:46
·
0 Likes
·
0 Votes
·
0 Comments
·
In site detail.

Were you able to use the website to connect via ftp?

Thanks.
Dean Kang
·
Wednesday, 23 September 2015 11:52
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello Dean,

I've fixed for you in these files:
../administrator/components/com_komento/views/system/view.html.php
../administrator/components/com_komento/views/comments/view.html.php

Hope this helps.
Nik Faris
·
Wednesday, 23 September 2015 13:11
·
0 Likes
·
0 Votes
·
0 Comments
·
Thanks for the fixes but is this going to happen when I upgrade again? Or was this an isolated incident?
Dean Kang
·
Wednesday, 23 September 2015 13:22
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello Dean,

The issue is because your database still has Easyblog comment but you have already uninstalled in from your site. For now, you might want to remove comment from Easyblog. We will add the checking in the future release.
Nik Faris
·
Wednesday, 23 September 2015 17:58
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post