I am sorry for inconvenience caused in this, can you try manually download the launcher installer from https://stackideas.com/dashboard then upload through your site backend installer page and continue the installation and see how it goes.

Reference link : https://stackideas.com/forums/important-announcement-for-easysocial-3-0-2-update

Hey Arlex

I think I am stuck somewhere in between 3.01 and 3.02!

Stuck @ "Initializing Core Items" after manually downloading the launcher installer and installing!

I am still seeing problems in the front end that I mentioned with respect to 3.01.

https://stackideas.com/forums/discussions-in-a-group-weirdness

So I am guessing that I am closer to 3.01!

kindly advise

Paul

I have been informing you about this many many times and there is something really odd with your hosting or there is some cleanup service running on the site. This is not the first time this has happened on your site, there is some cleanup service running that is emptying the contents of your temporary folder.

I just spent the past 2 hours trying to figure this out and this is really taxing. Anyway, it is now updated to the latest 3.0.2, and if you still experience issue with your other thread, please update the other thread.

Hello Mark

I have been informing you about this many many times and there is something really odd with your hosting or there is some cleanup service running on the site. This is not the first time this has happened on your site, there is some cleanup service running that is emptying the contents of your temporary folder.

I have done a lot of experimenting with Cache on my site, and I am sorry if I caused you any grief or wasted your time.

I think the most likely culprit is:

https://www.regularlabs.com/extensions/cachecleaner

Whatever is going on this problem got worse after attempting to upgrade from Joomla 3.8.13 to 3.9

Throwing the following error

Could not open archive part file /home/finalb9/public_html/tmp/Joomla_3.8.13-Stable-Update_Package.zip for reading. Check that the file exists, is readable by the web server and is not in a directory made out of reach by chroot, open_basedir restrictions or any other restriction put in place by your host."

If we are talking about the same thing I have only been aware of the potential cause of the problem since mid-December.

Probably not that there is anything wrong with "cache cleaner" as such rather that I have it incorrectly configured.

I am asking Peter van Westen about this now with a view to avoiding this in the future and I will update here.

I just spent the past 2 hours trying to figure this out and this is really taxing.

Again my apologies.

Anyway, it is now updated to the latest 3.0.2, and if you still experience issue with your other thread, please update the other thread.

Thank you I will double check that everything is working properly and update the other thread accordingly.

all the best

Paul

No problem Paul and thanks for understanding. I don't think cache cleaner would cause these issues since cache cleaner would delete files from the cache folder and not the temporary folder?

hi Mark

I am double checking with Peter van Westen all the same!

https://www.regularlabs.com/forum/cachecleaner/46407-cleanup-service-running-on-the-site-messing-with-updates#85026

best

Paul

Thanks for sharing Paul, and I appreciate it very much. Based on your discussion with Peter, I believe this is the culprit, http://take.ms/UuKu2

Though I am not sure why it happens because according to Peter, it only cleans up when a "save" occurs. Perhaps the "save" could also be triggered by something else.

Hi Mark

Thanks for sharing Paul, and I appreciate it very much. Based on your discussion with Peter, I believe this is the culprit,

Yes, it would be great to nail this once and for all.

I have successfully updated everything in my Joomla back end (was never so up to date as now) and even unistalled the JCH Cache plugin which I hated any way .

thanks

Paul

No problem Paul