Error updates
By user23 on Saturday, 23 November 2013
Posted in Technical Issues
Replies 12
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Hello.
After the update my site disappeared. Had to restore it from a backup.

After the restoration tried to install the component but an error. Updated the files via ftp, but disappeared himself icon in components. In the administration shows that require an update. Update again standardly I don't want to, because I have constantly received material. What do I do?

To experiment not in my interests, as the menu on the website a lot of information and recovery of cost us dearly.
Your site so problems arise. Sometimes goes like that:
user23
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Saturday, 23 November 2013 19:48
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Hello,

Sorry for the late response as it's a weekend.
Can you please provide us with FTP access so that I can check on the issues on your site and update it for you, please advice?
On your second post, I can't replicate that issue. It is working fine in my PC.
screenshot --> http://screencast.com/t/EO4amXwK

Thanks:)
Khairul
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Saturday, 23 November 2013 20:09
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Accesses folded
user23
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Saturday, 23 November 2013 20:13
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On your second post, I can't replicate that issue. It is working fine in my PC.
screenshot --> http://screencast.com/t/EO4amXwK


It's not permanent, and sometimes.
user23
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Saturday, 23 November 2013 20:16
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How much you'll have to correct? We cannot long be off.
user23
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Saturday, 23 November 2013 21:31
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I do a restore from backup. Thank you, but pay more for recovery and lose income for such work not want to.
user23
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Saturday, 23 November 2013 23:10
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answer from our support


From the backup were restored database and plugin code easyblogusers. The code component com_easyblog on the website matches the code of backup.
Changes were made in the code file plugins/system/mediaredirect/mediaredirect.php to correct the errors of the interpreter.
user23
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Saturday, 23 November 2013 23:38
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Hello,

I am really sorry for the delay of this reply as I was currently not available during the weekend as I was attending a Joomla conference in Thailand.

Hm, do you still have issues with the site?
Mark
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Tuesday, 26 November 2013 20:16
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Hello.
Yes, remained. The problem with the update. After restoring from a backup, our support informed that the problem in the plugin.
user23
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Wednesday, 27 November 2013 02:48
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Hello user23,

I had updated your site and everything seems to be working. Please have a look:)
The reason that you are not able to install is because you max_upload_size is to low for easyblog installation. Please in form this to your webhosting if you need to install easyblog again through extension manager.

Thanks
Khairul
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Wednesday, 27 November 2013 11:14
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Hello.
Thank you.
Now everything is working. I updated the via FTP. So now there are no problems.
Thank you.
user23
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Thursday, 28 November 2013 18:09
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Hello

I'm glad that your issue is solved If you have any problems please don't hesitate to ask us.

Thanks!
Khairul
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Thursday, 28 November 2013 18:42
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