By doodee on Friday, 19 February 2016
Posted in General Issues
Replies 3
Likes 0
Views 387
Votes 0
Any idea how to solve this issue?

There is an error retrieving your Facebook details. Facebook returns an error message of: "An active access token must be used to query information about the current user."

http://screencast.com/t/4wX5DKY9

Please advice.
Hi Doode,

I am sorry for the late reply for this. Sound like your Facebook app is not configure correctly, can you provide us with your Facebook access so we can help you check on this? you can edit above or at http://stackideas.com/dashboard/site
·
Friday, 19 February 2016 15:47
·
0 Likes
·
0 Votes
·
0 Comments
·
Muhammad Fadhli wrote:

Hi Doode,

I am sorry for the late reply for this. Sound like your Facebook app is not configure correctly, can you provide us with your Facebook access so we can help you check on this? you can edit above or at http://stackideas.com/dashboard/site
Provided on dashboard.
·
Friday, 19 February 2016 15:54
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi Doode,

I am sorry for the inconvenience caused. it seems like you missed up fill in this few app field : http://screencast.com/t/bnfuareAb . It'll works fine now. Please give it a try. Kindly get back to us if the issue still persist on your site and we will assist you accordingly .

Please advise
·
Friday, 19 February 2016 16:46
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post