Error show up when you go to website.
By Leo Nobles III on Friday, 23 February 2018
Posted in General
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This error show on font and back end..

Warning: session_start(): open(/home/thebully/php-tmp/sess_dd40c156de38296b3c4e20eedf623dae, O_RDWR) failed: No such file or directory (2) in /home/thebul12/public_html/libraries/joomla/session/handler/native.php on line 260

Warning: session_start(): Failed to read session data: files (path: /home/thebully/php-tmp) in /home/thebul12/public_html/libraries/joomla/session/handler/native.php on line 260
Error: Failed to start application: Failed to start the session
Hi Leo,

I suspect that the session path is not configured properly.

Can you consult your webhosting provider regarding this and see how it goes?
Raymond
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Friday, 23 February 2018 11:25
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So I tell them the session path is not configured properly anlong with the error message. Then ask them to please fix?
Leo Nobles III
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Friday, 23 February 2018 11:28
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Hey Leo,

Yes you can provide them the error.

I'm not entirely sure if it's the session path but you can inform them that it is what I suspected so they can check and see if it is configured correctly on the server.

Let us know how it goes. Thanks.
Raymond
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Friday, 23 February 2018 11:33
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Hosting company stated that the 'session.save_path' was going the wrong path, and they were able to fix it. This is a custom code issue, and was fixed as a courtesy. The path should be /home/thebul12/php-tmp/ for the 'session.save_path'. The site is now up and running..

Thanks for your help.
Leo Nobles III
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Friday, 23 February 2018 13:36
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You're most welcome Leo.

Thanks for updating us on the issue and glad to know that the site is up and running now.

Regards.
Raymond
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Friday, 23 February 2018 13:52
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