By Raffaele Vitale on Friday, 06 June 2014
Posted in Technical Issues
Replies 9
Likes 0
Views 443
Votes 0
Hi

When I post a new Blog I complete the form with a Title and Content but when I click 'Publish Now' I get an error message:

"500 - Internal server error.
There is a problem with the resource you are looking for, and it cannot be displayed."

from the below link:

http://intranet2.idoxgroup.local/index.php/component/easyblog/?view=dashboard&layout=write&Itemid=101

Please help.
Thank you
Raff
Hello Raffaele Vitale ,

Can you provide us with your Joomla backend and FTP access so we can help you check on this? Please advise.
·
Friday, 06 June 2014 16:58
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi Alex

Unfortunately the site is locked down within the company firewall with no external access (VPN only).

Is there anything I can do to help you.

Recently I installed Easy Blog on Joomla 3.2 and I copied the Easy_Blog_Post database table from our old Intranet (Joomla V1.6) and used that in place of the installed Easy_Blog_Post table so I could move all the old blog posts to the new system.

Would this cause the issue?

Raff
·
Friday, 06 June 2014 17:05
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello Raffaele Vitale,

It seems like that is not causing the issues from migration from old site to new site.

If you have follow this step,
-> export the sql dump file from old site
-> change the table prefix #prefix_ same as new site table prefix in the sql dump file
-> then import the sql dump file in your new database
-> After that only install the Easyblog in your new site.
it should be fine.

First did you set any private category in your site?
Also, can you temporary upload exactly same site in live site so we can access in your site and check on this issues? Please advise.
·
Friday, 06 June 2014 17:50
·
0 Likes
·
0 Votes
·
0 Comments
·
I will create a Live external site you can access and copy EasyBlog to it.

I also tried to post a new blog on the server, the error it gave is:

Message: 'console' is undefined
Line: 1470
Char: 3
Code: 0
URI: http://intranet2.idoxgroup.local/index.php/component/easyblog/?view=dashboard&layout=write&Itemid=101

Does this help.

Raff
·
Friday, 06 June 2014 18:23
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello Raffaele Vitale,

I'm really sorry that delayed of this reply,

Thanks for provided this details, but I'm unsure that what issues causing this without access in your site

Let's us know when you create your live site, so we can access in your site and investigate on this issues? Please advise.
·
Monday, 09 June 2014 09:09
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi

To access a copy of the site please go to:

xxxx

Let me know if you need any further information.
Thanks
Raff
·
Tuesday, 10 June 2014 21:44
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello Raffaele Vitale

I'm really sorry that delayed of t his reply,

Thanks for your login access, but I have tried to login in your frontend and backend ( http://xsite1.xxxx.org.uk/administrator ) , it show me blank page even i set the error_reporting to Maximum. Please advise.
·
Wednesday, 11 June 2014 12:53
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi

I have fixed the issue, I uninstalled and re-installed the software. As Easy Blog is running on our intranet it was difficult to get access for you.

Thank you for your support.
Raff
·
Thursday, 12 June 2014 23:15
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello Raffaele Vitale,

You're welcome, it seems like the blank page issues is not solve yet, because when i tried to access in your Joomla backend, i still getting blank page even i login from your frontpage. Please advise.
·
Friday, 13 June 2014 00:00
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post