By Valeriy on Wednesday, 06 January 2016
Posted in Technical Issues
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I disabled integration with Amazon S3. New User Registration. Error. The path to the photos.
Is it possible for you to provide us with the back end and FTP access to your site to check on this issue?
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Wednesday, 06 January 2016 21:49
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done
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Wednesday, 06 January 2016 21:59
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Hi Valeriy,

I am really sorry for the delay of this reply.

Can you provide us with your phpMyAdmin access so we can check the storage value of your avatar photos?
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Thursday, 07 January 2016 13:13
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done
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Thursday, 07 January 2016 14:40
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Hey there,

I have checked your database and it seems like some of the user id's are out of sync. In EasySocial's avatar table, there are already data for user ids of 100,101,102,103,104,107 . However, upon registering a new user on your site, the id is 100 and 101.

Did you actually migrated the data but did not migrate the users? To fix this I had to delete all these records that are above the current id which is anything above 102.

When registering now, the default avatar is showing up correctly.
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Thursday, 07 January 2016 18:39
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Thank you very much!!!
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Thursday, 07 January 2016 18:44
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No problem, please in the future if you did such migrations, let us know! We have spent over 8 hours checking your issue!
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Thursday, 07 January 2016 18:48
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I understood. Sorry me.
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Thursday, 07 January 2016 19:22
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Thank you for understanding
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Thursday, 07 January 2016 22:36
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