Error message viewing album from group
By Raymond on Thursday, 11 August 2022
Posted in Technical Issues
Replies 4
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Greetings support,

Trying to view the album related to a particular group (san Francisco), I get the following error message.

Sorry, the album id provided is not a valid id

Please help, thanks!

Ray
PS this is the only album I have this problem with
Raymond
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Thursday, 11 August 2022 01:56
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It seems like you have created/modified your current Easysocial menu structure, so you have to purge the SEF URLs from the backend > Components > Easysocial > Dashboard > SEF URLs > click Purge button > then access your site homepage and let the system re-cache again the correct SEF URLs for Easysocial according to your latest menu structure.

Can you give it a check again? You can access the album page now from the san Francisco group.
Arlex Wong
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Thursday, 11 August 2022 11:33
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Hi,

I cannot find this Purge SEF URls on the ES dashboard. see attached screen grab below.
Thanks!
Raymond
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Friday, 12 August 2022 00:05
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Hey there,

I am really sorry for the confusion here.

It is right here as shown in the screenshot. https://monosnap.com/file/dXZeutomTHr1rMqaau6JLr1Yiz8MVk

Can you try again and see how it goes?
Irwin
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Friday, 12 August 2022 15:39
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