Hey there,
I am really sorry for the delay of this reply as it is a weekend for us here.
It seems like your configuration.php file already hardcoded that domain name without www prefix from this line of code
'public live_site' , you can refer on my attached screenshot below.
If you access your site with www prefix, mean all the thing will break like what you trying to load the video or upload a new video, because the system always call this domain
https://domain.com without www prefix.
So now I already help you removed it and put empty value e.g.
public live_site = ''; , then i realised all the image and the video unable to load on the page, because all the image and video load from your cloudflare or pagespeed server, that is not your local server image/video path.
I already temporary disable these few plugin :
- SpeedCache
- SpeedCache Last
- SpeedCache
- SpeedCache Content
It should render correctly and those video is playable now.
Can you try clear your cloudflare or pagespeed cache from your server and see how it goes?
Once you clear those cache from your server, you have to temporary disable all of your cache/optimise system from your backend first.
- Global confguration cache system ->
http://take.ms/ZTm5k
- Plugin manager : System - JCH Optimize Pro . System - page cache , System - jSGCache
- After you disabled these, clear cache from backend ->
http://take.ms/NuAn9
- Then re-enable these plugins
- SpeedCache
- SpeedCache Last
- SpeedCache
- SpeedCache Content
Then load your site and see whether can work correctly or not.
Keep us updated then.