Hello good day,
Among all the categories created in Easydiscuss, passes an error explaining that we have and we have discovered by the anger of a customer who does not come directly to mail notifications and two months later we realize the error.
Within the category "Mercados" There subcategory "Centroamerica". The problem is that Central America should accept service of post created in that category do not get any.
In the same way they have created subcategories and receive mails, but honestly, makes me doubt that all notifications work properly.
As I can do a search for emails sent to a specific email address? In the area of mail activity, I can only search by number of refencia post created, but will not let me or keyword search or mail address, or other data. All this complicates the work of search and Easydiscuss management to verify that everything is working properly.
Ask for help to know that this error "Centroamerica" does not receive mails properly post that open in their particular category.
Thank you.
If you need access keys, they are stored in the previous post so they can do their jobs as comfortable as possible.
Among all the categories created in Easydiscuss, passes an error explaining that we have and we have discovered by the anger of a customer who does not come directly to mail notifications and two months later we realize the error.
Within the category "Mercados" There subcategory "Centroamerica". The problem is that Central America should accept service of post created in that category do not get any.
In the same way they have created subcategories and receive mails, but honestly, makes me doubt that all notifications work properly.
As I can do a search for emails sent to a specific email address? In the area of mail activity, I can only search by number of refencia post created, but will not let me or keyword search or mail address, or other data. All this complicates the work of search and Easydiscuss management to verify that everything is working properly.
Ask for help to know that this error "Centroamerica" does not receive mails properly post that open in their particular category.
Thank you.
If you need access keys, they are stored in the previous post so they can do their jobs as comfortable as possible.