Error loading editor after update to latest version
By Lindsey Watkins on Monday, 06 March 2017
Posted in General
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when editing a post, getting this on the js console on chrome:

Uncaught ReferenceError: jQuery is not defined
at script.min.js:19
then:

Uncaught module definition dependecy not found: tinymce/Env

tried purging easyblog cache (don't use joomla cache) and tried ignognito window on chrome. same result.

UPDATE: Installed easyblog NEW on an identical site and that one works... so it's something related to updating from 5.0.32 to 5.0.44 (after installing new installer which is required). didn't get any errors during upgrade.
Thanks for reported Barry, keep us update if you hitting this error from another site again so we can able to investigate on this.

By the way, glad to hear that your issue has been resolved now.
Arlex Wong
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Monday, 06 March 2017 09:57
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Sorry i didn't choose my words well. My issue is NOT resolved. On the two sites where I updated i am getting this error. It's only on a third site that it works after installing not updating an install.
Lindsey Watkins
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Monday, 06 March 2017 11:04
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It okay, can you provide us with your Joomla backend and FTP access at http://stackideas.com/dashboard/site so we can better have a check now?
Arlex Wong
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Monday, 06 March 2017 11:26
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i typed them onto the trouble ticket. put them on that url just now also for you.
Lindsey Watkins
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Monday, 06 March 2017 11:44
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Hey Barry,

It seems like it can render the composer correctly on the page, you can check my video here : http://take.ms/Jw9AA

Am i missing something here? Please advise.
Arlex Wong
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Monday, 06 March 2017 13:09
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can you try on the backend? works for me too when editing on the front-end. but does work when i edit from the admin panel.
Lindsey Watkins
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Monday, 06 March 2017 13:19
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Yes, it seems work fine from backend too, you can check my video here : http://take.ms/9iW2w

Or do you want me to test click submit for approval button?
Arlex Wong
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Monday, 06 March 2017 13:52
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i wonder why i am getting this on both chrome and firefox when going to the same url...:

i see the raw text for a brief moment, but the page is not able to load tinymce.

tried on incognito/private window too. weird...
Lindsey Watkins
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Tuesday, 07 March 2017 00:19
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I am sorry for the delay of this reply,

Yes, that is strange, because it work fine for me when I tested on Firefox or Chrome browser.

Okay, can you try login as "stackideas" user account and see is it that error still appear?

Also can you try clear your browser cache and see is it can help.

If both method also can't help, I would suggest you switch to use JCE editor and see how it goes, since we unable to replicate this issue and that was very difficult for us to check on this.
Arlex Wong
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Tuesday, 07 March 2017 17:38
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