By Jeff Suddaby on Wednesday, 24 September 2014
Posted in General Issues
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Hi,

Please see the page at: http://whazzat.org/cabinet-of-curiosities/songs.html

When the user hits the "Reply" Button under the comment, the page scrolls UP a bit - instead of DOWN to the text-box where the user can enter his reply.

This ONLY happens when the comment contains a video!!!

I've included the login info for the user below - so you can try it yourself. Edit the comment to remove the video and the Reply scroll works fine. Put the video back in - and the scroll does not work properly!

Please Advise - Jeff.
Hello Jeff,

I am sorry for the late reply.
I cannot login to your backend to apply the fix. Here I have attached to you a file, please download it and put it in your site here: \media\com_komento\scripts\komento.commentform.js . Then, run this in your browser: http://yoursite.com/administrator/index.php?option=com_komento&compile=1&minify=1 . Please give this a try and see if this resolved your issue. If not, please provide us backend access and FTP access so that we can help you fix this.

Please be advise.
Thanks.
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Wednesday, 24 September 2014 12:47
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Thanks VERY much Mohd!

It works perfectly now, and I really appreciate your time and expertise here.

Kudos!

- Jeff.
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Wednesday, 24 September 2014 19:40
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Hello Jeff,

You're welcome. Glad to hear your issue have been resolved.
If you have anymore question, please don't hesitate to ask us and please create a new ticket. I will mark this ticket as resolved.

Thanks again and have a wonderful day.
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Thursday, 25 September 2014 00:18
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