By Mathias Gasser on Monday, 30 July 2018
Posted in Technical Issues
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Error in composer while uploading image from iPad.
When a photo from the Photo Library is selected, the upload ends with an error message. „Upload fail“ (Printscreen)
But I can save the same image on Dropbox and from there the upload works.
iOS 11.4.1 / EasyBlog 5.2.7
Hi there,

Tested this on my Ipad and seems to works as it should currently. Can you provide us with those images and your back end and FTP access to your site to check on this issue?

Please advice.
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Tuesday, 31 July 2018 12:29
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Hi Warith

Pictures with which it does not work in the attachement
Have entered the access data.

Regards
Mathias
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Tuesday, 31 July 2018 13:26
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Hi there,

Seems like you are uploading jpeg images and those extension are not allowed currently as you can see here http://take.ms/9wOEN. Included them and it should upload correctly now. Please give it a check and see how it goes.
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Tuesday, 31 July 2018 14:16
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that was the problem!
no idea why it was not standard anymore

Thanks!
Mathias
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Tuesday, 31 July 2018 15:23
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Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding
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Tuesday, 31 July 2018 15:38
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