hey there,

Can you consult with your webhosting provider to help you enable this "PHP Passthru"function from your php server? This needed is because when you upload video in Easysocial.

is this problem a "PHP passthrou" problem? i asked my provider to change this, but he won´t
because security reasons. what can i do?

Juergen

sorry,
i tried to setup easysocial in my test enviroment. I had "PHP passthru" and again came this
error: Sorry, there was some errors when trying to extract the queries.zip file. Please contact our support team..

can you help me?

Juergen

Hey there,

I am sorry for the delay of this reply,

I've tried to re-install Easysocial in your site again, it seems hitting this error : 504 Gateway Time-out (you can refer on my attached screenshot below)

The problem is actually because the "file copying" takes time and because your server is extremely slow in copying the files, it actually failed. The best way to fix this is to ask your hosting provider to look at the speed of file copying on the server. At the rate at the file is being copied, it's going to take a while.

Reference link :
-> http://forum.joomla.org/viewtopic.php?f=622&t=810963
-> http://www.nginxtips.com/504-gateway-time-out-using-nginx

By the way, just I using this network installation method : http://stackideas.com/docs/easysocial/administrators/setup/network-installation

Actually this PHP passthrou is very important if you want to upload video into Easysocial, it rely on this php function when upload video processing.

Keep us updated then when you get response from your hosting.