By Tony on Tuesday, 16 June 2015
Posted in Technical Issues
Replies 5
Likes 0
Views 1.1K
Votes 0
Hey guys,

Trying to integrate Easyblog with Facebook. I setup the app and when I proceed to authorise myself I granted all necessary permissions etc. Then on the final stage of the pop-up it times out and shows:

Error 28: Connection timed out after 10001 milliseconds

Any suggestions?


Thanks
Tony
Hello Stephen,

I am sorry for the delay of this reply.

I've checked your facebook apps and it seems like the setting is not being configured properly. I've helped you with the correct configuration and the apps should be working fine now.

However the error "Error 28: Connection timed out after 10001 milliseconds" is due by your web server is not able to connect to facebook server. Take a look at this thread, https://www.sourcecoast.com/forums/jfbconnect/jfbconnect-joomla-15-support/1476-facebook-api-error-connect-timed-out-solved for more info. Perhaps you can consult with your webhosting provider and see what is their response regarding on this issue. Kindly get back to us if the issue still persist.
·
Wednesday, 17 June 2015 11:10
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello Stephen,

Can you provide us with the following credentials so we can test it directly on your site?
1) Joomla backend access
2) FTP access
3) Your Facebook access

Please advise.
·
Tuesday, 16 June 2015 11:42
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello,

No problem as requested it has been attached :-).

Many thanks
Tony
·
Tuesday, 16 June 2015 16:38
·
0 Likes
·
0 Votes
·
0 Comments
·
Thanks for your prompt support guys, all resolved and the host has now updated the firewall rules.

·
Saturday, 20 June 2015 08:34
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello Stephen,

You are most welcome. Glad that your issue has been resolved now.
·
Monday, 22 June 2015 11:47
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post