Error concerning photo gallery in Easyblog Composer
By Madalina on Tuesday, 10 November 2015
Posted in Technical Issues
Replies 7
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Views 804
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Hello,

I seem to have a bit of trouble with the block for Photo Gallery - I get the error with a green small band in the upper side of the composer when I reach the final stage of publishing the post. I have enclosed a printscreen. The site details have already been filed in.

Many thanks,
Madalina
Hey Madalina,

I am really sorry for the delay of this reply as it is actually a public day off for us here. The site details does not contain the URL to your site, can you please edit it at http://stackideas.com/dashboard/site and enter your URL?
Mark
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Tuesday, 10 November 2015 13:00
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Hi Mark,

I enclosed the site details.

Madalina
Madalina
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Tuesday, 10 November 2015 18:48
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Hey Madalina,

I am sorry for the delay of this reply,

I've tried to access in your Joomla backend but hitting this : 


Warning

Username and password do not match or you do not have an account yet.


Please advise.
Arlex Wong
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Wednesday, 11 November 2015 13:42
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Good morning Arlex,

I think I was logged on as well at the same time you were trying to access the backend. I had to upload some articles and I think this is what happens. I will not log today at all, so you cand give it a go on the error.

Sorry for the mix up..
Madalina
Madalina
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Wednesday, 11 November 2015 14:28
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Good Morning Madalina,

But I tried access in your Joomla backend again, it still the same.

I believe you provided that login credential is not working, can you try update your latest login credential into http://stackideas.com/dashboard/site ?
Arlex Wong
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Wednesday, 11 November 2015 17:03
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I really have no idea why... I updated them..hope it works now...
Madalina
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Thursday, 12 November 2015 01:55
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Hey Madalina,

I am sorry for the delay of this reply,

I can access in your site now, when I trying to publish a post from your backend, I noticed it generate this permission error :


<html><head>

<title>403 Forbidden</title>

</head><body>

<h1>Forbidden</h1>

<p>You don't have permission to access /administrator/index.php

on this server.<br />

</p>

<p>Additionally, a 403 Forbidden

error was encountered while trying to use an ErrorDocument to handle the request.</p>

</body></html>


Can you consult with your Webhosting provider regarding this why the server response to this permission issue?

keep us updated then.
Arlex Wong
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Thursday, 12 November 2015 11:46
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