Error after update
By Markus Koerle on Monday, 16 January 2017
Posted in Technical Issues
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Hi there,

I made an update from easydiscuss 4.0.11 to 4.0.12. I wasn't able to update via EasyDiscuss Installer and API-Key. It says I need to download the launcher, what I did (I used the file "com_easydiscuss_launcher_pro_4.0.12_joomla.zip").

After the update some functions didn't work. For instance the Buttons of the whole submenue "Tabs" (please see attached screenshot "1"), Site" or some buttons of the Dashboard (see attached screenshot "2").

I now restored the site and work with version 4.0.11 again. There, everything works fine.

Any suggestions what went wrong with the update?

Thanks for your help!

Best regards Markus
Thanks for getting back to us, I did ask around my colleague test on this on Windows and MAC machine, it seems work fine in chrome browser.

Currently I am not really sure why you hitting this issue only Chrome browser since we were unable to replicate this issue, perhaps you use Firefox browser when you login from your backend for now.
Arlex Wong
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Tuesday, 17 January 2017 19:12
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Hi there,

I have reinstalled your EasyDiscuss to its latest version. Please give it a check and see how it goes. Hope this helps
Abdul Warith Norudin
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Monday, 16 January 2017 19:31
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Hi Abdul,

thanks for your help. I think I know now what the problem is... It doens't work with Goolge Chrome, I've tried it with Firefox and all of the buttons work....
Markus Koerle
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Monday, 16 January 2017 19:53
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Hi Abdul,

sorry, doesn't work with Google Chrome within the frontend. For instance the button for the login (see attached screenshot).
Markus Koerle
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Monday, 16 January 2017 20:10
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I've tested on my Chrome and Firefox browser, it seems work fine, that login icon can show the dropdown, you can refer on my attached screenshot below.

Can you try clear your browser cache and see how it goes?
Arlex Wong
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Monday, 16 January 2017 22:25
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Hi Arlex, me again... sorry for stressing. Your test worked because I restored the 4.0.11 version again yesterday. I just updated again to 4.0.12, login box works now, but buttons like "Einstellungen" or "Beiträge" don't work with Google Chrome (see screenshop) after the update. Not a major problem, because it works fine with Mozilla Firefox.

Best regards
Markus
Markus Koerle
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Tuesday, 17 January 2017 16:33
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Thanks for getting back to us your login button work fine now.

Hm I still unable to replicate your issue from backend, I've tested in my chrome browser, it seems work fine for me, you can check my video here : https://www.screencast.com/t/rCD0rrzd
Arlex Wong
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Tuesday, 17 January 2017 16:43
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Yes strange somehow, but I can work with Firefox to solve the problem (I made a little video too, I case you need to report the error).

Thanks!
Markus Koerle
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Tuesday, 17 January 2017 18:33
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Alright, I just use Firefox, I works there.
Thanks!
Markus Koerle
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Tuesday, 17 January 2017 19:48
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Hello Markus,

Perhaps your Google Chrome is some how caching the scripts or you are on a buggy Google Chrome version? Have you tried updating to the latest release?

Google Chrome has quite a number of bugs resolved in their older releases.
Mark
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Wednesday, 18 January 2017 00:44
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