Error after update to 3.0.2
By Syabab on Sunday, 17 February 2019
Posted in General
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Hi,

Receive an error after update to Office 3.0.2;
0
Unable to get properties for the image.

It works well if using Protostar default.

Thanks.
May i know how to replicate this error?
Arlex Wong
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Sunday, 17 February 2019 22:15
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I just installed a fresh Office template version 3.0.2.

You can see it at home page of my site.
Syabab
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Sunday, 17 February 2019 22:54
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May i know how do you select this logo.svg file from the Office configuration page? You can check my attached screenshot below.

Even when i trying to upload this .svg file through Joomla media manager, it show me unsupported this image format.

By the way, I did remove this logo image from your Office template, it should work fine now.
Arlex Wong
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Monday, 18 February 2019 12:43
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Hi,
May i know how do you select this logo.svg file from the Office configuration page? You can check my attached screenshot below.

Upload it via ftp.
Even when i trying to upload this .svg file through Joomla media manager, it show me unsupported this image format.

SVG file will not show up, need to insert the correct path to file. See my attached file.
By the way, I did remove this logo image from your Office template, it should work fine now.

Is this a repeated error for Office version 3.0.2? See here; https://stackideas.com/forums/svg-logo-error

Thanks.
Syabab
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Monday, 18 February 2019 13:22
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It seems like we didn't log this issue into tracker, for now you have to use Raymond suggestion way to comment out those code temporary.

We will see if we can find a better solution to handle this in next version.
Arlex Wong
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Monday, 18 February 2019 13:37
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