By kerrymusic on Tuesday, 21 February 2017
Posted in General
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Sorry, I found that I save the user profile photo in admin will get error page!

but seem still can update
this error not hurry!! please help on facebook login first ???????
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Tuesday, 21 February 2017 19:34
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Hi there,

I have tried to register using Facebook on your site, and it seems that i didnt hit that error as you can see here https://screencast.com/t/rvBCRBxzrWsh. Please advice.
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Wednesday, 22 February 2017 12:38
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? not relate to facebook! just I want to update the user profile photo in admin will get error
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Wednesday, 22 February 2017 13:48
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yes , tried 2 more also got error!!
click save will go blank page!
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Wednesday, 22 February 2017 14:29
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Hi there,

it seems that i have replicated this in both mine and your site, it seems that i cant replicates those issues you faced above as you can see here https://screencast.com/t/QMyPhdvDv8qj. I have tested both Joomla and Facebook user. Maybe you can provide us with which user you faced this kind of problems. Please advice.
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Wednesday, 22 February 2017 15:15
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you see !! again get error !!

you may need to delete the original photo and upload a new one and click save will go blank page !
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Wednesday, 22 February 2017 15:36
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Hi there,

It seems that i cant replicate those issues you faced again as you can see on my video here https://screencast.com/t/gq1rw4pKgI

I am not sure how to replicate this, maybe you can try to clear your browser and site cache first and see how it goes. If problems still persist, please provide us with that images your tried to upload to your site. Please advice.
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Wednesday, 22 February 2017 17:09
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you video is profile cover ? try profile picture?

i try that japan4 user

no problem now:o
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Thursday, 23 February 2017 00:22
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Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
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Thursday, 23 February 2017 10:01
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