By Giovanni Mio Medicina on Sunday, 25 June 2017
Posted in General Issues
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Hello
I have a problem with backend access in the easysocial video section.
It generates a https 500 error and can not enter the section
thanks a lot
Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

That was known issue. can you try follow that instruction from this following thread, it should fix this issue.

https://stackideas.com/forums/video-in-administrator-page-is-error#reply-343463
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Sunday, 25 June 2017 09:43
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Hello
I think I understand, but I want to be sure of what I do.
Within the mysql database --- joom_362social_videos ---- sql ------ I insert the SQL query and run it.

In place of "#__social_videos" do I enter "joom_362social_videos"?

Image of My database in attached.
thank a lot.
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Friday, 30 June 2017 04:08
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Yes, that is correct because your table prefix configuration is set to use joom_362
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Friday, 30 June 2017 10:20
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Thanks for your help.
it works perfectly
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Friday, 30 June 2017 15:02
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Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
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Friday, 30 June 2017 15:12
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