By Giuseppe Alessio Nuzzo on Monday, 23 November 2015
Posted in Technical Issues
Replies 8
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Hi,
From now I have a very important problem with my site.
When a user want to register on my site this is the the error 550 who appare (see the screenshot).
I need for your urgent resolution because the site is not registrable.
Thank you
Hey there,

It seems like this profile type causing this issue -> Ufficio stampa (I have temporary disabled this from backend > Easysocial > profile type ).

But I noticed you have duplicate another `Ufficio stampa` profile type for this and that ordering already wrong.
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Monday, 23 November 2015 12:26
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Hi, thank you for reply. I solved the problem with the profile type but the problem remains; I tried to change browsers, but the computer problem there.
I ask you to let me know as soon as possible; the site is threatened because no one can register.
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Monday, 23 November 2015 17:49
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hey there,

I have temporary `Ufficio stampa` this profile type from backend, so your site can register now.

By the way, I still investigate on this, can I have permission to duplicate this profile type `Ufficio stampa` then remove 1 by 1 inside the custom field and see which is causing this issue?
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Monday, 23 November 2015 18:02
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sure you can duplicate the profile, the important that you move even the two users who are registered.
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Monday, 23 November 2015 18:16
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Hey there,

I noticed hitting this error, can you request with your webhosting provider to help you increase this php `memory_limit` to 512M and see how it goes?

Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 72 bytes) in /home/tbnqnhtk/public_html/libraries/joomla/object/object.php on line 122
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Monday, 23 November 2015 22:38
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Done
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Monday, 23 November 2015 23:32
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I wait yours
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Monday, 23 November 2015 23:35
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Hey there,

I am really sorry for the delay of this reply is because last my reply already around 11pm yesterday night

Can you check again, it should work fine now.
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Tuesday, 24 November 2015 10:58
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