Error 1062
By Guy Goodall on Sunday, 06 November 2016
Posted in Technical Issues
Replies 5
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As you'll know from EasySocial beta testing this error popes now and again when accessing ES. It's random and it disappears on refresh. You won't be able to replicate it easily but you know that too from the bug report.

Cheers!

1062
Duplicate entry 'dfb62b32d0ef69740ea' for key 'session_id' SQL=INSERT INTO `#__social_registrations` (`session_id`,`created`) VALUES ('dfb62b32d0ef69740ea','2016-11-05 18:18:30')
Please try one of the following pages:
Yep sure! We are more than happy to have at least one clue rather than staring at blank page all the time.
Ezrul Fazwan
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Monday, 07 November 2016 18:58
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Hello Guy,

On what occasion are you getting these errors? Is this upon registration, logging into the site ?
Mark
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Sunday, 06 November 2016 16:15
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Simply going to ES 2.02 Dashboard page as a guest. That is, Socialise button in top menu. It happens randomly, so I could not say if there are other circumstances in which it happens.

Cheers!
Guy Goodall
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Sunday, 06 November 2016 17:08
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Hi Guy,

I am really sorry for the delay of this reply. I've been playing around with your site for several hours and I did not able to replicate the error that you had during the period.

To be honest its almost impossible for us to fix the issue for good if we do not have any clue on how to replicate the issue exactly since from the current code we have added multiple checking to check if the session is really not exists then we will add it into the database.

We will continue to play around with your site and our local and hopefully will be able to replicate the issue first hand and apply the necessary fix later on.
Ezrul Fazwan
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Monday, 07 November 2016 16:59
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Okay Ezrul, I understand it can be tricky and it's happened twice to me since the upgrade. It goes a way with a second try or refresh.
I'll let you know when and if happens again but I cant saved it for you. Maybe I could find something in the browser dev tools of interest next time?

Cheers! /Guy
Guy Goodall
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Monday, 07 November 2016 17:29
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