By Coen Berghegen on Tuesday, 15 September 2015
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I got this message when a tried to do a clean install of EasyBlog after entering a new API key:

Sorry, but the system is unable to located any purchases from your account. If you have already purchased and still facing difficulties installing, please contact our tech support.

Can you pleas help what to do next?
Hey Coen,

Upgrading from EasyBlog 3.9.x or older to 5.x requires a full uninstall / installation. The reason is because there are some core files which were modified in this release and running the updater would actually break things.

Rest assured that your data would not get erased when you perform an uninstall. Theme files and other core files would however get erased, so if you have made any modifications, it's best to make a backup of the modifications first.
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Wednesday, 16 September 2015 00:54
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