Embeddable blocks not working even if curl_multi_exec not disabled (v5.1.8)
By Hideto on Thursday, 22 June 2017
Posted in Technical Issues
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Hello,

Currently we are on v5.1.8.
We noticed that any of embeddable blocks (such as YouTube, Twitter, etc.) doesn't work (both in frontend/backend).

The error message is: "Unable to fetch content from the provided url."

PHP error is:
PHP Warning: curl_multi_exec() has been disabled for security reasons in .../administrator/components/com_easyblog/includes/connector/connector.php on line 129

However,
1. Our disable_functions does not include "curl_multi_exec". (phpinfo screenshot attached.)
2. In Quick Post, there is no problem in embedding YouTube.

I've even disabled security software that might falsely block the action, but still not working.

Is it working on your end?


Thanks,
rikao
Hi rikao,

I've try to replicate this issue on our end (v5.1.8) seems I cannot replicate this issue
Is it possible for you to provide us with the back end and FTP access to your site to check on this issue?
Muhammad Fadhli
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Thursday, 22 June 2017 15:48
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Hi Muhammad,

I've included the site info in my first post.
Thanks,

rikao
Hideto
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Thursday, 22 June 2017 16:12
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It seems like this PHP function still not active from your PHP server, I've added some of the PHP checking to check whether this curl_multi_exec function is it exist on your PHP server :



if (function_exists('curl_multi_exec')) {

    echo "curl_multi_exec functions are available.<br />\n";

} else {

    echo "curl_multi_exec functions are not available.<br />\n";

}


When you trying to access this URL -> https://www.yoursite.com/administrator/phpinfo.php , it will show you "curl_multi_exec functions are not available.", perhaps you can consult with your webhosting provider and see whether this curl_multi_exec function is it already activate from your PHP server?
Arlex Wong
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Thursday, 22 June 2017 22:55
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Hello Arlex,

Thank you so much for clarifying the issue.
You are right. Somehow curl_multi_exec functions were not available.

After hosting provider rebuilt php, it became available.
Now embeddable blocks are working as expected.

Thanks for your help,
rikao
Hideto
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Friday, 23 June 2017 13:40
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You are most welcome rikao Glad to hear your issue has resolved.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.

Have a nice day ahead
Muhammad Fadhli
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Friday, 23 June 2017 14:14
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