Emails Not working!
By Jarook on Thursday, 25 May 2017
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I have installed Joomla using Plesk Onyx's Application Section in Cloud Environment. Actually I am not that much aware of cloud.. Later onward I learnt a bit. After that installed it..

My Issues are:
01.While Easy Social account creating the account The "Email" is not sending to users. Not only this The all the Email Alerts from Easy social is not working.

02.Likewise Easyblog also have the same email issue.
03.Normal Joomla Account creation Email also not working.

Tell me how to do cronjob configuration using Plesk Onyx step by step.
Hi Jarook,

Firstly, you need to setting Joomla mail correctly (system>global configuration>server>mail settings) and try 'send test mail' either it is working correctly or not. Regarding this, you need to consult with your web hosting provider.
For configure cron job for Easblog and EasySocial basically is the same where you can refer on the documentation here:
https://stackideas.com/docs/easyblog/administrators/cronjobs/plesk-setup

Hope this helps
Muhammad Fadhli
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Thursday, 25 May 2017 19:42
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Thanks Muhammed
Jarook
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Thursday, 25 May 2017 23:46
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You are most welcome Jarook
Mark
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Thursday, 25 May 2017 23:48
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Also kindle send me the CronJob help link for Easysocial in plesk
Jarook
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Thursday, 25 May 2017 23:57
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Hello Jarook,

We don't have a specific documentation for Plesk as we don't have access to hosting company that uses Plesk but it will work almost identical with Cpanel. You may find it at https://stackideas.com/docs/easysocial/administrators/cronjobs

If you want, perhaps if you could provide us with the access to your Plesk CP and we'll set it up for you and also capture the screenshots so that we can include it in our documentation?
Mark
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Friday, 26 May 2017 00:03
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Thanks for quick reply:

Easysocial Command line also will be same like Easy blog?
And How cronjob do I have to create for a component?
Jarook
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Friday, 26 May 2017 00:16
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Hello Jarook,

It is identical but not exactly the same Take a look at the url in the cronjob.
Mark
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Friday, 26 May 2017 00:20
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Ok. thanks. Really ur Quick replies are helpful for me.For easysocial component How many cronjob do I have add?
Sorry for asking many question.
Jarook
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Friday, 26 May 2017 01:13
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No problem Jarook You need to setup for EasyDiscuss and Komento too because all of these e-mail takes time to deliver and the best way around this is to run it using cronjob.

Here are the links to the documentation,

https://stackideas.com/docs/komento/administrators/cronjobs
https://stackideas.com/docs/easydiscuss/administrators/cronjobs
Mark
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Friday, 26 May 2017 01:19
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Thanks:
Is the following Command correct for EasySocail?(My guessing)

php -q /var/www/vhosts/http://www.mysite.com/components/com_easysocial/cron.php
Jarook
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Friday, 26 May 2017 01:33
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Hello Jarook,

If you want to use php cli to execute the php file,

php -q /var/www/vhosts/path/to/components/com_easysocial/cron.php

Then, you'll need to edit the file
Mark
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Friday, 26 May 2017 01:42
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Thanks..Pls send me example correctly..I am just confused with above one u sent (path/to)
Jarook
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Friday, 26 May 2017 01:51
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As my colleague mention above is actually the root path to access the cron.php.
Where the web protocol (http://www) is not suppose have in the file path
For example on my path here https://www.screencast.com/t/aUbn0pah is actually using:
php -q /var/www/vhosts/default.com/components/com_easysocial/cron.php

Perhaps, you can consult with your webhosting provider, the exact path to access the cron.php file
Muhammad Fadhli
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Friday, 26 May 2017 13:01
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Thanks Muhammad
Jarook
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Friday, 26 May 2017 14:48
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You are most welcome Jarook

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.

Have a nice day ahead
Muhammad Fadhli
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Friday, 26 May 2017 17:11
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