By Giovanni Mio Medicina on Tuesday, 28 November 2017
Posted in Technical Issues
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Hello,
I encounter a small problem with viewing emails with the android device (samsung s5).
the central block is moved all the way to the right (see attached photo)
Hey,

Which android device are you using and which e-mail client are you using?
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Tuesday, 28 November 2017 23:30
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HI,
DEVICE: SAMSUNG S5
CLIENT : GMAIL
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Tuesday, 28 November 2017 23:38
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Hi Giovanni,

Firstly, we're sorry that we do not have enough resources to testing using samsung s5
However, I've tested this mail notification using my android phone (xiaomi redmi note 3 and pixel) it seems to render the email correctly.
Here, we noticed that your gmail app UI kinda different from ours (we are using gmail version 7.10) Perhaps, can you check the version of your gmail app? if need to be update, would you mind to update it as well?
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Wednesday, 29 November 2017 13:35
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thanks for the support looking for null settings, gmail enables default 'option as in photo. Disabling it is all right.
thank you
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Wednesday, 29 November 2017 19:38
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You are most welcome Giovanni Glad to hear your issue has resolved.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.

Have a nice day ahead
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Wednesday, 29 November 2017 19:43
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