Email Template Override
By Paula Livingstone on Sunday, 04 December 2016
Posted in Installation Issues
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Hi there,

In your documentation it says

The default email template (template.php) is included in the wireframe theme of EasySocial. This default email template also being used by all email item in EasySocial. It can be accessed at this path:

/components/com_easysocial/themes/wireframe/emails/html/template.php

however, this path does not exist in my version.

Is the documentation out of date for easysocial2 or am I missing something?

Paula
Hello Paula,

Looks like we need to update this section to reflect the changes on ES2. The new path would be /components/com_easysocial/themes/wireframe/emails/template.php

By the way, did you know that in EasySocial 2, you can modify it from the back end instead of manually using ftp? Go to E-mails > Template editor as you can see here, http://take.ms/kj9GE
Mark
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Sunday, 04 December 2016 22:54
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Hi Mark,

Ok great, I can actually do it by using language overrides as well (assuming I want to keep the same general structure) which I do so thats fine.

Is the email logo procedure different for es2 also?
Paula Livingstone
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Monday, 05 December 2016 00:11
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Changing the e-mail logo will be the same as 1.4.x Perhaps we should really add a settings for this in the future instead since this question has been asked over a hundred times
Mark
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Monday, 05 December 2016 00:12
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Ha Im sure you get that a lot
Paula Livingstone
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Monday, 05 December 2016 00:31
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Hmm I've followed that advice and now I have no logo in the emails. Permissions are good at 755 and ownership is not a problem but I'm using a rocket theme template so have placed the logo file at

/var/www/wheeconomics.com/public_html/templates/rt_acacia/html/com_easysocial/emails

and yet nothing.
Paula Livingstone
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Monday, 05 December 2016 00:50
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Hm, did you include the "http" in your folder path? That is actually wrong. If the path is already correct, can you please edit your post and include the ftp access please
Mark
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Monday, 05 December 2016 01:58
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aah not sure how that http got in there.

Path is /var/www/wheeconomics.com/public_html/templates/rt_acacia/html/com_easysocial/emails

When you say you want ftp access do you mean you want command line access to the server?
Paula Livingstone
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Monday, 05 December 2016 15:44
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oh the path got modified as i posted that

don't know whats doing it but the path is as above but without the http://

weird
Paula Livingstone
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Monday, 05 December 2016 15:56
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Hi Paula,

Can i have your ftp access and your icon's image ? Please advice.
Abdul Warith Norudin
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Monday, 05 December 2016 19:09
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Its gonna be slightly difficult. We don't use ftp. We use sftp/ssh and to access the box it is necessary to have an address inside our private network which is only accessible via a firewall/vpn.

I could host a session on the box for you via team viewer or similar but I think thats going to be the only way to get this access.
Paula Livingstone
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Monday, 05 December 2016 19:21
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I just tried to preview one of your e-mails in the e-mail activity and the image seems to appear correctly, http://take.ms/vEdMR

Perhaps your email client is blocking the image from showing up?
Mark
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Monday, 05 December 2016 22:29
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Hmm thats strange, ok well thats that solved. many thanks Mark
Paula Livingstone
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Tuesday, 06 December 2016 04:53
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Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
Arlex Wong
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Tuesday, 06 December 2016 10:15
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