By wecombine on Friday, 18 May 2018
Posted in Technical Issues
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dear stackideas-team,

i have tested the "unsubscribe" link from the "email subscription confirmation"-mail. this link redirects to the homepage and doesn not unsubscribe the user.
any ideas?

site details: https://stackideas.com/dashboard/site

cheers,
bart
May i know which link you click? You can check my attached screenshot below.
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Friday, 18 May 2018 18:33
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thanks for the fast feedback:

it s the site link:

To unsubscribe from site subscription, please click hier

this is the url:
xxxx.com/de/news/blog?task=subscription.unsubscribe&data=dHlwZT1zaXRlc3Vic2NyaXB0aW9uDQpzaWQ9MjYNCnVpZD0wDQp0b2tlbj01MGNhYjE0OWYyNjFmMjdhMTQ0N2M0M2NjOTA5MjkyMQ==
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Friday, 18 May 2018 18:45
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Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

Based on what i checked, it seems work fine for me, you can check my video here : http://take.ms/bqOvx

To verify this, after you unsubscribe it, you can check this email address whether still exist from your site backend > Easyblog > subscription > based on your subscription type.
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Saturday, 19 May 2018 10:35
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hi arlex,
many thanks for your feedback.
did you change anything?
before it didn't work (forwarded to site-startpage)
now it works perfectly,

many thanks,
bart
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Thursday, 24 May 2018 14:24
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I did't change anything on your site yet. glad to heard your issue resolved.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding
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Thursday, 24 May 2018 17:02
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