Hi there,

Seems like you have made this thread as resolved. May i know that your issues still persisted or not? Please advise.

There are so many bugs in PayPlans that I decided to stop trying to fix the existing system..
The latest one is now, when a member clicks to view their subscription, a new plan gets auto created for them.
At this stage my site is in a complete mess and I'm having to try to manually fix everything everytime a member makes a change.
(not exactly what you expect from an automated system which is supposed to remove this problem)

I have created a brand new test website and set up Payplans with the absolute minimal options
Some plans, a few apps and notifications)

I am going step by step to test each function and option.
If I can get this test site a function as basic working system, I will then need to figure out some way to migrate 20 000 members.

I have used PayPlans for more than 10 years and , whilst PayPlans 3.7.1 was a bit finicky, everything worked, even complex relationships.
PayPlans 4 is a huge step backwards, not even getting the absolute minimum basics right.
IMHO, its miles away from being ready for prime-time.

Hey Marc,

Sorry for the inconvenience caused to you.

The latest one is now, when a member clicks to view their subscription, a new plan gets auto created for them.
At this stage my site is in a complete mess and I'm having to try to manually fix everything everytime a member makes a change.
You mean from frontned dashbaord whenever user try to see the subscription , new plan auto created for them ?
Let me know the user name so i'll check it and which plan is assigned automatically.
Is this coming for every user or for specific user's only.

Thank you for understanding !

Okay.....so i have created the demo site.
This is what happens on the demo site when i access my subscriptions through the module:

I put the subscription module in es-dashboard-aside position, where it shows my subscriptions correctly
(I only show active)

When I click on the link, I get the following error:
When an active plan is clicked, module opens a new page with an error message: COM_PAYPLANS_PLAN_PLEASE_SELECT_A_VALID_PLAN

The URL link is https://www.omnyama.co.za/component/payplans/subscription/8O56WJCMAUEZ


If I switch off URL rewriting then the link becomes:
https://www.omnyama.co.za/index.php?option=com_payplans&view=dashboard&layout=subscription&subscription_key=8O56WJCMAUEZ

When that link is now clicked, the page loads correctly.

So its a simple SEF issue....but yet one more area of frustration!

On my live site, I did a quick and dirty hack to get around the problem, by doing an override and hardcoding the link instead of allowing the module to use the subscription permalink as coded.

<a href="<?php echo $subscription->getPermalink();?>">

At least now its not creating a new subscription every time the link is clicked, but its just a workaround.

Hey Marc,

Sorry for the delayed response due to weekend.

Can you share the demo site admin and ftp details details , so i can check this issue.
I've tried to replicate this issue locally but unable to replicate of another subscription creation when click on link.

Update us.

Thank you for understanding !