Email Notifications not working (worked a week ago).
By Heber Allred on Tuesday, 19 February 2019
Posted in General
Replies 3
Likes 0
Views 453
Votes 0
For some reason, in EasyDiscuss the moderators are not getting the email notifications when a user posts on our forum. It worked just fine a week ago, and I don't think anything was changed in the settings. I ran the cron job URL to test it, and it says "Cronjob Processed", as if it's successful, but all of the emails are still in the Email Activities list and are not being sent. Any idea what would cause this?
Hey there

By the way, it looks like your account isn't tied up with Easydiscuss subscriptions on our site. Is there any mistake on our end? Would it be possible for you to contact us at https://crm.stackideas.com and provide us with the order reference and your username so that we can fix this up for you?
Arlex Wong
·
Tuesday, 19 February 2019 09:57
·
0 Likes
·
0 Votes
·
0 Comments
·
Yes, we do have an account. We used a different email at the time. I have submitted a Support Ticket at your provided link. Hope to hear back soon.
Heber Allred
·
Wednesday, 20 February 2019 02:26
·
0 Likes
·
0 Votes
·
0 Comments
·
Alright, we will response you from CRM helpdesk.
Arlex Wong
·
Wednesday, 20 February 2019 10:02
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post