Email notification not asking
By Franck LONGO on Friday, 09 September 2022
Posted in Technical Issues
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Hi,

it appears that one of my user is receiving email notifications without to be subscribed in the comments.
He receive notification when an other user post a comment.
In attachement all the necessary infos.
Hi Franck,

The user is receiving email notifcations because the user's usergroup is selected at the notification settings(attached). This means the notification will be sent to all users in that user group even without being subscribed.
Raymond
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Friday, 09 September 2022 15:27
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Hi,

ok, then I must to uncheck this button ? And to be notified user need to check the subscribe button in frontend?
Franck LONGO
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Friday, 09 September 2022 15:42
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Hey Franck,

Yes. That is correct.
Raymond
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Friday, 09 September 2022 15:49
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Ok, I unchecked all the button and kept just the 2 first:

- Notify Content Author
- Notify Subscribers

Is it right?

Now, tout be notified users need to subscribe in Komento frontend, right?
Franck LONGO
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Friday, 09 September 2022 15:54
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Yes that's right.
Raymond
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Friday, 09 September 2022 16:03
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Great, thanks
Franck LONGO
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Friday, 09 September 2022 16:05
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You're most welcome Franck.

Regards.
Raymond
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Friday, 09 September 2022 17:08
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