By masanori oyama on Saturday, 27 September 2014
Posted in General Issues
Replies 8
Likes 0
Views 523
Votes 0
Hi,

I get the admin approval email in English even site default language is Japanese.
I've checked the string in ja-JP.com_easysocial.ini is already translated.
What should I check to get the email in default language?

Would you please try to register on the site attached?
You'll get account details email in English but once admin approve it, you'll get approved notice email in English.
Hello Masanori,

Okay, I think I know why you are hitting this issue! It's most likely you are accessing the site as "English" to approve the user's account. Hence, the user is receiving it in English. If you try to access the site in Japanese, can you see if it's sending the correct language?

What is your e-mail? I will send you my itenary
·
Saturday, 27 September 2014 21:07
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello,

Please re-download the Japanese language file again from our server. We had some issues on the language server earlier.
·
Saturday, 27 September 2014 01:50
·
0 Likes
·
0 Votes
·
0 Comments
·
Mark,

You mean downloading(=installing) from the page attached?
I did that but no change
·
Saturday, 27 September 2014 02:11
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello Masanori,

I am really sorry for the delay of this reply as it is a weekend for us here. Hm, I have just tested this on your site and the email that I received is actually in Japanese as you can see here, http://screencast.com/t/iYQyAwgKKr . However, the title in the email content is not Japanese though?

P/S: Are you from Japan? I will be visiting Japan early November Maybe we could meet up for some drinks?
·
Saturday, 27 September 2014 20:47
·
0 Likes
·
0 Votes
·
0 Comments
·
Mark,

Yes I'm in Japan.
If you are OK, I really hope to see you Please let me know your itinerary via email.

BTY, I've approved your test account so you may now get the next email.
Would you please check it? I suppose that will not be translated
·
Saturday, 27 September 2014 20:59
·
0 Likes
·
0 Votes
·
0 Comments
·
And the heading, "Welcome On Board!" is Okay because it has not been translated yet as attached
·
Saturday, 27 September 2014 21:02
·
0 Likes
·
0 Votes
·
0 Comments
·
Mark,

Oops, You are 100% correct. Thank you.
Approved notice email is sent in Admin Language
I apologize for asking user side responsible issues always.

I've attached my email address in Site Details tab. Hopefully you can see it.
·
Saturday, 27 September 2014 21:34
·
0 Likes
·
0 Votes
·
0 Comments
·
Thanks for updating Masanori and glad that your issues are resolved now Will email you shortly!
·
Saturday, 27 September 2014 22:32
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post