editor stopped working
By Jerry Hayes on Wednesday, 13 July 2016
Posted in Technical Issues
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first of all - no. i don't use the built in editor. base feedback is what i want to do is just type in an article and i don't feel like figuring out the modules and placement of features when i just want to write a quick article. basically the "toolbar" is just too spread out and the screen too modular. i just prefer a standard toolbar and input at this time.

that being said, i've gone through quite a few to get exactly what i'd like and have used jce, ark, nextgen and now back to tinymce and an expanded toolbar.

a few weeks ago one of my writers said she was having a hard time with the buttons working. i thought it was her but when i went and tried it, think like "create link" and "insert picture" were not working. CTRL-K was not allowing me to create a link either.

some buttons do work, many do not. i swapped editors and all do the same thing. i have removed the other editors in case they were causing a conflict but it's still happening. whatever conflict it caused could be hidden in a stylesheet but i'm at the end of my comfort zone in hacking up my site to get this going again.

fyi - standard joomla content is working fine and the editors work there w/o issue. it's only in easyblog where i'm having the issue.

any help appreciated in getting my editor working again. for now all i can do is do this in word and paste it in.
It seems like you are using very older version of Easyblog 5.0.5 , can I have the permission to help you update to 5.0.36 and see how it goes?
Arlex Wong
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Wednesday, 13 July 2016 23:14
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Arlex Wong wrote:

It seems like you are using very older version of Easyblog 5.0.5 , can I have the permission to help you update to 5.0.36 and see how it goes?


sure - feel free. i did check that but it says "up to date" so i didn't think it would be an issue.

also - 5.0.36 is newer than 5.0.5?
Jerry Hayes
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Thursday, 14 July 2016 19:47
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I already help you updated to latest version of Easyblog, can you give it a check is it work fine now?
Arlex Wong
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Friday, 15 July 2016 00:06
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see the upgrade but no - still the same, but at least we know we're good on the overall software.

feel free to make a test post and highlight something and hit "create link" - it won't do it. insert picture won't do anything either.

thanks again for the help! we'll get this!
Jerry Hayes
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Friday, 15 July 2016 03:47
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ok, while you're back in there fixing the editor, can you now also fix these issues the upgrade broke?

frontpage showcase module - no more pics, not a "showcase" per se. created a new one and it did the same thing. trying to set the category in a new module told me "invalid category" but if i tried again it would eventually take it.

blogging page - social > blogging

what the heck happened here?????

now not only does my editor still not work, but my site looks busted to hell.

i try to save an article i get a red error at top that i can close and it does save, but the error is annoying.

i appreciate your looking into why the editor didn't work right, but can you PLEASE get my sites showcase module back to working properly including the pictures and fix the blogging layout page?

changing the template didn't help - just busted in a different color.

please put a rush on this one - i'm trying to improve the looks of my site and this isn't helping.
Jerry Hayes
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Friday, 15 July 2016 08:32
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Hey Jerry,

I am sorry for the delay of this reply,

Can you provide us with your FTP access so we can better have a look?
Arlex Wong
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Friday, 15 July 2016 10:12
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in here?
Jerry Hayes
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Friday, 15 July 2016 10:22
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see the upgrade but no - still the same, but at least we know we're good on the overall software.

feel free to make a test post and highlight something and hit "create link" - it won't do it. insert picture won't do anything either.

thanks again for the help! we'll get this!

1. Try open this file -> JoomlaFolder/configuration.php and edit following code :


public live_site = 'http://renegaderadio.net';



// Replace to 

public live_site = '';


frontpage showcase module - no more pics, not a "showcase" per se. created a new one and it did the same thing. trying to set the category in a new module told me "invalid category" but if i tried again it would eventually take it.

2. I can't replicate this issue, it seems frontpage and module setting is look fine. You can refer on my attached screenshot below.

blogging page - social > blogging

what the heck happened here?????

3. May I know what theme you want to use? Because yesterday I checked in your site is using `Zinc Red` theme. Now I temporary switch it to use Wireframe.
Arlex Wong
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Friday, 15 July 2016 10:23
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very strange. on my tablet n for you its fine. on my pc it was acting very strange. just 5 articles in a row, no pics. wonder if it was a site caching issue?

ok thats on me to figure out. i shoulda tried another browser.

changed theme to see if it would clear anything out. zinc red is fine.

is the create link working for you in easyblog? if so ill sneak away and call it a night. apilogies for my panic it just looked VERY strange but must have been me.
Jerry Hayes
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Friday, 15 July 2016 10:30
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ill edit that in the morning. can you create a quick file of anything, dont publish it, but see a red error at the top? i clear it and it still saves but errors make me nervous.

thanks again!
Jerry Hayes
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Friday, 15 July 2016 10:32
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Hey there,

In the future you can just include your site's access once at http://stackideas.com/dashboard/site rather than needing to keep adding them in your replies

I've just create a new test post in your site on frontend, it seems work fine. You can take a look of my video here : http://screencast.com/t/uZ4oaluxJXz

Can you provide us some screenshot which red line you referring?

very strange. on my tablet n for you its fine. on my pc it was acting very strange. just 5 articles in a row, no pics. wonder if it was a site caching issue?

Yes, I believe it might be browser cache issue, can you try clear your browser/Joomla/template cache and see how it goes?
Arlex Wong
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Friday, 15 July 2016 10:50
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actually w/o editing it things were working fine. the upgrade must have fixed the red bar at the top after saving cause it's all green and good now.

thank you as always for the quick help and i believe i'll mark this resolved and you all have a great weekend!
Jerry Hayes
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Friday, 15 July 2016 19:17
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hold the fort. it still looked strange on the main blog page so i swapped the template back to red zinc.

now look at the front page. this is what i was seeing last night. also look at the social > blogging page.

both of those are hosed at this point again to what i was originally seeing.

and the editor quit working now so we're theme related.

Please help get this back up properly so i can do some major work this weekend!

i'm putting it back to wireframe or another *working* template but please put it on RED ZINC. if you're out for the weekend i hope you have a good one - and i'll get by with another template til monday.

we'll figure this out.
Jerry Hayes
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Friday, 15 July 2016 19:21
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pics
Jerry Hayes
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Friday, 15 July 2016 19:23
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Can you re-check again? because I have help you run the re-compile less file from the Zinc red theme, it should work fine now.
Arlex Wong
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Friday, 15 July 2016 19:44
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blogging page seems to have sorted out but see main page. i put it on red zinc and the main page is doing it again. i'll leave it alone for 30 min and check here before doing anything as i thought you were already off. (as you likely should be!)

jerry
Jerry Hayes
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Friday, 15 July 2016 19:48
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ok - that one was working - but i was about 50/50 on other themes working or not. but since red zinc is working - i'm fine for now. go have a weekend and if you can tell me how to recompile other themes, i'll worry about them if i ever need 'em
Jerry Hayes
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Friday, 15 July 2016 19:49
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The recompile setting from backend > Easyblog > theme > select theme > click the recompile button on the top bar.
Arlex Wong
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Friday, 15 July 2016 22:29
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