By Christopher Ambler on Sunday, 11 April 2021
Posted in Technical Issues
Replies 7
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About every other post I make, I hit the button to publish, and then, after it is done, I get this popop.

Not always, though! Only about half the time. Not sure what's up.
HI Christopher,

This popup usually show up when we try to load a post that already has an existing draft. I have never encounter the instance where it shows up right after the publish button is clicked.

Can you provide us your back-end and ftp access so we can try this on your site?
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Monday, 12 April 2021 11:50
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I can, but you can't post - if you do, it will publish the post to our Facebook group (autoposting) of over 38,000 members. That would not be good.

Is there another way you can test without actually making a real post?
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Monday, 12 April 2021 11:56
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Hey Christopher,

Do you have a staging site(similar to your live site) where we can test this? Maybe you can also record a video.
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Monday, 12 April 2021 12:09
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No staging site - way too much work to maintain two in sync!

I'd record a video, but honestly, the description is pretty simple. About half the time I post, as soon as I click the button to post, it does its job (with a delay while the Facebook autopost happens), and then the box about the draft pops up.

It's really as simple as that. Again, about half the time, on average.
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Monday, 12 April 2021 12:11
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Hey Christopher,

The description sounds simple, but unfortunately I could not reproduce the issue on my local instance to investigate it. Already tried several times(video example).

- Does this happen if you turn off autoposting?
- Do you have any customization on the site? Is it possible to disable them and see if the issue still occur?
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Monday, 12 April 2021 12:17
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No customizations on this site (my other site with major customization doesn't seem to have the issue).

I'll try a post without autoposting tomorrow (it's late Sunday night here now) and let you know.
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Monday, 12 April 2021 12:21
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Alright Christopher. Do provide us your back-end access as well. At least I can try to follow your settings when testing on my local instance.
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Monday, 12 April 2021 18:59
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