Edit subject not resolved
By Michael Stanek on Monday, 11 April 2022
Posted in General Issues
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Hi Manisha,
I edited the subject as you advised in my previous ticket https://stackideas.com/forums/disable-state-edit-subject-cancel-membership to

COM_PP_NOTIFY_NEW_ORDER="New Order - [[INVOICE_CURRENCY]][[INVOICE_TOTAL]] [[CONFIG_COMPANY_NAME]]"

--> but the result is not 100% what I expected. There are 2 problems:

1) the subject of the email stayed the same. Only the heading in the body of the email got changed. Pl see attached img.

2) the [[CONFIG_COMPANY_NAME]] apparently doesn't stand for the buyer's company name, but OUR company name. I would like to change to it the user's company. Is it [[PREFERENCES_COMPANY_NAME]] or [[USER_COMPANY_NAME]]?

Thanks a lot for your help.
Hey Micheal,

1) the subject of the email stayed the same. Only the heading in the body of the email got changed. Pl see attached img.

Sorry for the confusion, I shared the wrong language string, Go to file : root\administrator\language\en-GB\en-GB.com_payplans.ini,, find the below-mentioned language string and change using language overriding.


COM_PAYPLANS_NOTIFY_ADMIN_ABOUT_NEW_ORDER="New Order on %s"


Replace with this


COM_PAYPLANS_NOTIFY_ADMIN_ABOUT_NEW_ORDER="New Order - [[INVOICE_CURRENCY]][[INVOICE_TOTAL]] %s"


2) the [[CONFIG_COMPANY_NAME]] apparently doesn't stand for the buyer's company name, but OUR company name. I would like to change to it the user's company. Is it [[PREFERENCES_COMPANY_NAME]] or [[USER_COMPANY_NAME]]?
For user company you need to use [[USER_PREFERENCE_BUSINESS_NAME]] token.

Let me know if you still have any issues.

Thank you for understanding!
Manisha Ranawat
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Monday, 11 April 2022 19:00
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Thanks for this Manisha. All good for now, we'll see with the next order.
Michael Stanek
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Tuesday, 12 April 2022 18:48
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Your most welcome Micheal.
Keep us updated if you will have any issues.
Manisha Ranawat
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Tuesday, 12 April 2022 18:49
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