Hi there,

It is required for me to access your FTP for further check on this issues as currently it is not possible for us to access you FTP using given access credentials currently.

Please advice.

Hi,
the ftp-Data are correct and works.

pls check again

Hi there,

I am really sorry for the delay of this reply as it is a weekend for us here.

Seems like i still cannot access them as you can see here http://take.ms/8NqzY

Please advice.

Hi,
Please excuse me but I do not understand why it does not work. I created other data for you. Many Thanks.

Hi there,

Seems like i still cannot access them currently Maybe can i have your permission to install file manager on your site in order to further check on this issues. Please advice.

Hi,

You can install the filemanager

Hey Michael,

I am really sorry for the delay of this reply as it is a weekend for us here. I have found the issue and it is related to the translations at line 7052, http://take.ms/TJLqN . It is using the same alias as the profile view, and this is why the system keeps redirecting it.

I have fixed this for you on your site and it will render the layout correctly now. The fix I applied is to rename "profil" to "account" for that particular line.

Hey,
Thanks for the great support,

But now I get the following mistakes by using "Search engine friendly URL" (see Attachment)

Hi there,

It seems that router translations used on your site will caused this issues on your site. I have made this http://take.ms/qdYWQ language override and it should works as it should now.

Please give it a check and see how it goes.

Many thanks and best regards from Berlin

You are most welcome Michael, and glad that your issue is resolved now.