Edit forgot username/password email
By Matt Meyer on Thursday, 12 February 2015
Posted in General Issues
Replies 3
Likes 0
Views 427
Votes 0
Hello,

I am having an issue replacing the Easysocial logo that is sent with every email. I tried to change the fie logo.png in the directory themes/wireframe/images/email but the changes did not reflect on the email.

Thank You
Matt
Hi Matt,

I am sorry, I can't replicate this issue locally. May I know, do you have template override on your site? If you do, perhaps you can change it there? If this issue still persist, perhaps you can provide us your site access and you FTP access so that we can further investigate this issue on your site.

Please advise.
Yasser Ibrahim
·
Thursday, 12 February 2015 11:27
·
0 Likes
·
0 Votes
·
0 Comments
·
I believe that I am only using override for css and I am using Frosty theme in case it is a different image, but I have attached site details.

Thank You
Matt
Matt Meyer
·
Thursday, 12 February 2015 11:42
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi Matt,

I am sorry, I seems can't replicate this issue on your site. When I reset my password and username, the emails logo is displayed correctly. Here is my screenshot: http://screencast.com/t/y61CUWzw3ba . Or am I miss anything?

Please advise.
Yasser Ibrahim
·
Thursday, 12 February 2015 12:43
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post