Hello. When user tries to select a tag the drop down box or Iframe does not show or display all the tags to be selected from....when you scroll down it does not show all tags from TAG section being created. Please help. We're to start?
Hey there,
I am really sorry for the delay of this reply as it is a weekend for us here. Is it possible for you to provide us with the back end and FTP access to your site to check on this issue?
I am really sorry for the delay of this reply due to the different timezone in our country here.
It seems like you are using older version easydiscuss. May I have the permission to update your easydiscuss to the latest version and see if the problem fix?
This issue is actually because your Joomla template applies some "fixed height" on the component area (wrapper) . Hence, the tags aren't being displayed. It's really bad that a template is developed this way because it causes issues like this.
Can you provide us with the ftp access so that I can see if there is anything I could apply on the template to fix this?
My apologies. My own personal developers have abandoned my project and took my money leaving me stranded. They once applied a solution in the CCS custom folder or elsewhere? ....for a problem that occurred when the main menu did not hold its position when scrolling up or down. This could have caused this? Alternatively it is a bad template design as mentioned by you. I appreciate your help sincerely. I'm a novice.
You are most welcome. May I know if the issue has been resolved? I've checked your site just now and it seems like tags dropdown is working correctly now.