ED Send Email Even If User Disabled Email Notifications From Frontend
By Yann Anderson on Friday, 13 March 2020
Posted in Technical Issues
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Hi friends,

As you can see with attached pictures, a friend wrote me to inform me that he allways receive email notifications when "nouveaux j'aime" (new likes - in french) are available. But he have disabled it from his frontend. So, why he receive email notifications? Maybee you will answer me that I have manually enabled notifications trough Joomla backend, but I remember a previous post, where I asked you why email notifications don't work, and you answer was "you need to manually enable it from your Joomla backend. So, is it a bug of your system ?

Best Regards
Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

From what I checked in my locally, by default it will not send out the email from Easysocial for those Easydiscuss alert rules, it will only proceed that system notification.

Which mean that the email user received was send from EasyDiscuss, so user unable to decide whether which email rules do not want to receive.

Currently the only possible is turn off this in globally setting backend > Easydiscuss > setting > notification > Notify owner when user like .
Arlex Wong
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Sunday, 15 March 2020 10:22
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Sorry about the another ticket, it was another probleme ^^ So, whats about this one ?
Yann Anderson
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Friday, 13 March 2020 21:39
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Thank you Arlex,

I will check my backend :-)
Yann Anderson
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Monday, 16 March 2020 01:00
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You are most welcome.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding.
Arlex Wong
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Monday, 16 March 2020 09:59
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