By HMED on Tuesday, 19 June 2018
Posted in General
Replies 8
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Hello,

after the latest update to ED 4.1.2 we are receiving many time same notification for new discussions and also for new replies whe we are subscibed to ta topic.

The email activities page is always blank, no email is listed !

maybe its a know bug ?
Hi HMED,

Have you change the filter here(http://take.ms/HnxCsV) and see whether the email activities are generated?

The issue regarding duplicate email being sent is reported in previous versions but it is supposed to be already fixed. Can you provide the backend and ftp access so I can test this out and investigate?

If you have a test site, it would be great as well so that emails are not accidentally sent.
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Wednesday, 20 June 2018 12:08
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Hi, please check the site details, i updated the ftp access.

use please the easydiscuss DEV category for tests, this will send emails to admin only.
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Wednesday, 20 June 2018 16:25
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Hey HMED,

I managed to determine the bug behind this. The issue seems to be occurring for replies only. May I know whether you are experiencing duplicate emails for new discussions?

I will log this in our tracker so it can be resolved.
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Wednesday, 20 June 2018 17:56
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Yes it seems that happen in ED replies only, any temporary fix please ? our members are receiving lot of emails.
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Wednesday, 20 June 2018 21:12
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We are still looking into this. As soon as we have a fix, we'll let you know.
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Wednesday, 20 June 2018 22:32
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Just un update,

I know why we receive two notifications some time and some times thre.

If i am the topic author i receive 3 emails every time a reply is posted
If i just participated in the discussion (subscriber) i receive 2 emails.

as attached as the screenshots.
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Wednesday, 20 June 2018 22:42
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Can you try download my attached file and replace into this JoomlaFolder/administrator/components/com_easydiscuss/includes/mailer/mailer.php and see how it goes?
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Wednesday, 20 June 2018 22:50
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