By Yann Anderson on Friday, 17 January 2020
Posted in Technical Issues
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Hello,

As you can see in attached pictures, I have an email notifications to inform me that someone liked a discussion ( url here https://www.yannanderson.com/en/forum/ma-regie-dj-ideale )

Unfortunately, any notifications are displayed in the site, in the red bubbles...

Do you know why ?

Best Regards,

Yann Anderson
Hi Yann,

It seems you are using Easysocial notification at the top right corner, in order to make it works you need to enable the integration with easysocial where you need to enable it in the integrations>easysocial and you need to discover the alert in easysocial setting as shown: https://take.ms/oSboO
I have enabled and configure it, can you give it another try?

Hope this helps
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Friday, 17 January 2020 12:25
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Hi Muhammad,

Thank you for your precious help! I don't saw this "alerts" settings on my backend, now it work fine, so I can close this ticket!

Have a great week-end,

Best Regards
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Friday, 17 January 2020 19:37
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Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding.
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Friday, 17 January 2020 19:39
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