By Dave Parker on Wednesday, 08 July 2015
Posted in Technical Issues
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Hi.
It appears that the EasySocial App for EB5 is not respecting the truncation settings. On my app, I've stated that it should truncate at 250 characters, however, whenever I post a blog entry, the entire text is posted.
Dave
Hi... Just as an update...
If you use a "read more" block in your post, the App truncates at the readmore block. This will probably work for the most, but if people don't want to use that, I think the App truncation settings should kick in!
Dave
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Wednesday, 08 July 2015 17:24
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Hello Dave,

Are you referring to the stream or the listing on your profile? Also, how many blocks did you configure to display in EasyBlog's truncation settings?
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Wednesday, 08 July 2015 18:21
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Hi Mark.
I was referring to the on-stream truncation. Maybe I've confused you (as I often do). Take these scenarios...

Scenario 1:
User writes a blog, and only uses the 1 text block. They have the EasyBlog App for EasySocial installed, and in the Apps settings, they have specified 250 character for the "Content lengths to display in stream". When the blog is published, this value is ignored, and the entire block is posted, and is not truncated at 250 character.

Scenario 2:
User writes a blog as above, but uses multiple blocks. However, their first block (the introduction block before the readmore block) is long, and maybe contains more than 1 paragraph. When this blog is posted to the ES stream, it will not be truncated at 250 characters, and will post the entire block.

In both these scenarios, I would assume that this is not the desired behaviour of the App, as it's not truncating? Or, is it a case that if using the EB Composer, the "Content lengths to display in stream" in the ES App is ignored and will follow the number of blocks to display under EB5's Settings->Layout->Truncation->Maximum Blocks to Display?

Does that explain my question better Mark?
Dave
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Wednesday, 08 July 2015 19:10
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Hi Dave,

I am sorry for late reply and thanks for your explanation.

I have tried to replicate this on your site and from our end, but failed. It seems like this blog app is working correctly as it should be.

I have tried create a new blogpost, and blog app streams it in EasySocial. The truncation is set to 250 words and when the blogpost is published, it seems to truncate the blog nicely. Then I change the truncation to 50 words to test it again and it also truncate it as well. Here is my screenshot: http://screencast.com/t/TkmWOaJ7QX . I have changed the truncation to limit to 50 words to test this.

Am I missing anything here? Please advise.
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Thursday, 09 July 2015 15:01
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Hello Dave,

By right we should have fix this issue in our latest easyblog apps for easysocial. Can you download the attachment below and place it inside your /media/com_easysocial/apps/user/blog/ folder and see how it goes?
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Thursday, 09 July 2015 15:03
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Hi Mohd and Ezrul.

Mohd... It was odd, as when I tested it this morning, it was working as you showed in the screenshot - but it wasn't yesterday, unless I was completely losing the plot...

Ezrul... I uploaded the file you sent me this morning, and now I am seeing issues when I click on the App from within my profile (I uploaded it as I assumed you'd found a bug that was causing the issues I was seeing yesterday). I'm missing the images, and now the entire post is being displayed. Please see screenshot, and if necessary, log on to the front end of the site and view my profile via this link: https://it-advice.guru/social/waveyuk?appId=165

Dave
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Thursday, 09 July 2015 16:41
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Hello Dave,

I am sorry for the delay of this reply.

It seems like current truncation settings is for the stream view only, not for profile view. I've created a ticket to our developers and hopefully the truncation could be fix as soon as possible. Thank you for your kind understanding.
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Thursday, 09 July 2015 18:11
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