EB Post Search Plugin Causing Error
By Guy Goodall on Wednesday, 12 October 2016
Posted in Technical Issues
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I've gone through all the SI suite of smart search plugins and unfortunately EB post search plugin is causing an error when indexing:

An Error Has Occurred

Unable to load renderer class
I am sorry for the delay of this reply,

It seems like those blog post content included this kind of loadmodule tag ({loadmodule mod_custom,Join Groups}) will causing that issue.

By the way, I did checked from your module position, but don't have any module position call "mod_custom" from your module manager and if I recall correctly the correct parameter tag is :


[loadposition position-1]

[loadmodule mod_login]


May i know which module you would like to show on your blog page?

However, I already manage to help you re-index all the data from your smart search component.
Arlex Wong
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Thursday, 13 October 2016 22:43
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Hi there,

Seems like the login credential provided above not working http://screencast.com/t/WQ2A81KQo2ZI
Can you please advise?
Muhammad Fadhli
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Wednesday, 12 October 2016 15:06
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Hi Muhammad, The info has been updated so you should be able to access the cloned dev site. If not please let me know.
Guy Goodall
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Wednesday, 12 October 2016 15:26
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Looks like the I cannot see any folders while accessing your FTP http://screencast.com/t/IDWq0HntlB3 I'm missing anything here?
Muhammad Fadhli
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Wednesday, 12 October 2016 16:05
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Sorry about that. It was a typo, please try with the updated info
Guy Goodall
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Wednesday, 12 October 2016 16:15
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Hi there,

After a long way of debugging, I found out some of the blog post might causing this issue, (Template For Event) in the draft section. Can I have permission to delete all the draft post exist in the (Post>Draft) ?

Thanks for understanding
Muhammad Fadhli
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Wednesday, 12 October 2016 17:30
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Yes Mohammad, please go ahead and delete it and see what happens
Guy Goodall
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Wednesday, 12 October 2016 17:39
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Hi Arlex,
Thank you all so much for taking time and solving this issue. I now know what to lookout for in the future
Showing a module was simply experimental to see if it worked which it obviously didn't. The code should have been deleted which I'll do now.
Guy Goodall
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Friday, 14 October 2016 07:37
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Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
Arlex Wong
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Friday, 14 October 2016 10:11
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