By Paul Murray on Tuesday, 29 March 2016
Posted in Technical Issues
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Hi SI Team

EB is showing a white page in the back end.
I have no idea why.
I have not changed anything.

I can still edit Blog posts from the front end!!!

Please help

thanks

Paul
After investigated, it seems like you have huge data from this #__easyblog_acl_group table then causing hitting this memory limit issue.

I have help you truncate this table and re-save all of your current Easyblog ACL user group, it should work fine now.
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Tuesday, 29 March 2016 15:25
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Attached screenshot.
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Tuesday, 29 March 2016 15:26
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Hey Arlex

Wow thanks for the fast fix.
Is there any way that you can explain this in a simpler fashion?

best

Paul
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Tuesday, 29 March 2016 15:34
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Tuesday, 29 March 2016 15:36
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Oh, that is not related this http://stackideas.com/blog/update-your-easyblog-acl thread, the simple reason is when you load one of the Easyblog backend page, it will load all of your current Joomla user group, since #__easyblog_acl_group table contained around 500k data, then hitting memory limit issue.

After I truncate that table data then re-save again, that table total record is around 600++
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Tuesday, 29 March 2016 16:19
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Hey Arlex

Ok I am not going to pretend that I understand this.
But the main thing is that it is not something nasty.

thanks as always for your help.

best

Paul
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Tuesday, 29 March 2016 16:26
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Hey Paul,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
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Tuesday, 29 March 2016 16:29
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