By Andrew on Wednesday, 19 August 2015
Posted in Technical Issues
Replies 7
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1) We have enabled the 'Biography' field in Custom Fields inside the profiles, but it is still not visible in front-end.

2) Is there a way in which certain users (bloggers) can be marked as 'Bloggers' and that the 'Biography' field would only be valid for 'Bloggers'. Since we are using ES for all Profiles as the foundation of our site, we would like to ensure that Blogger Profiles are also in ES and not use the EB ones.

This would've been easier if our Bloggers were a totally separate Profile in ES, but our Bloggers are already registered as a Parent, teacher, etc... So a Parent may also be a Blogger...

Any ideas?

Thanks....
Hi Andrew,

I am really sorry for the delay of this reply. Please find my answers from your inquiries below.

1) We have enabled the 'Biography' field in Custom Fields inside the profiles, but it is still not visible in front-end.

That's strange and I cannot replicate it in our local. Can you pass me your FTP as well so we can check it directly?

2) Is there a way in which certain users (bloggers) can be marked as 'Bloggers' and that the 'Biography' field would only be valid for 'Bloggers'. Since we are using ES for all Profiles as the foundation of our site, we would like to ensure that Blogger Profiles are also in ES and not use the EB ones.

This would've been easier if our Bloggers were a totally separate Profile in ES, but our Bloggers are already registered as a Parent, teacher, etc... So a Parent may also be a Blogger...

Unfortunately it is not possible to do so currently .
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Thursday, 20 August 2015 12:43
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Hi, can you let me know if we have configured it correctly firstly? As FTP is hard due to security. (Mark & Arlex has access).

See attached screenshots.
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Thursday, 20 August 2015 18:55
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Hi Andrew,

I am really sorry for the delay of this reply as it weekends for all of us here.

It seems like we (me and my colleague Arlex) are no longer able to access your FTP with the provided credentials previously. Please advise.
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Monday, 24 August 2015 17:57
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Hi, can you let me know if we have configured ES & EB correctly firstly?
We also have OSE File Mananger installed.
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Monday, 24 August 2015 18:25
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Hi Andrew,

I am really sorry for the delay of this reply.

It seems like biography fields is appearing correctly now after I re-installed the fields from your backend. Check my screenshot here, http://screencast.com/t/QyzCw5i6 . Hope these help.
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Tuesday, 25 August 2015 16:47
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Very strange. Thanks a stack for that! Really appreciate it. I'm still waiting on an update on the following post:
http://stackideas.com/forums/showcase-no_image-image-not-displaying

Could you please check it and update me?
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Tuesday, 25 August 2015 19:08
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Hi Andrew,

I am really sorry for the delay of this reply. It seems like we have missed your other thread. We will check it now. Thank you for your kind understanding.
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Wednesday, 26 August 2015 00:01
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