EasySocial user profiles and stream empty after corruption and reinstall
By Bethany Amborn on Wednesday, 24 January 2018
Posted in Technical Issues
Replies 3
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My site had some sort of error today, nothing had changed that I am aware of. EasySocial was crashed, but the only error was showing "Error 0"

I reinstalled EasySocial, and it appears to have worked, HOWEVER, all the stream items are gone, all user custom fields are gone, and all the profiles are now blank. What happened? How do I get these back? https://knowndonorregistry.com
Hi Bethany,
all the stream items are gone, all user custom fields are gone, and all the profiles are now blank.
Can you provide some screenshots and links on where these issues occurs?

Upon checking this page, I am seeing the stream items(http://take.ms/FRK4t).

For user custom fields, I checked this at the backend Custom Fields>Workflows and I'm seeing the custom fields(http://take.ms/fNZRE).

I then checked some user profiles and their info is still there: http://take.ms/nLkcS
Raymond
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Wednesday, 24 January 2018 12:28
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I made the decision after submitting this ticket to restore the site to the prior day backup to eliminate the issue, although it did result in some user data loss. The site has been restored, but I am still experiencing some issues. Namely, the messages don;t work, so I will start a new ticket for that specific issue.
Bethany Amborn
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Thursday, 25 January 2018 04:36
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Alright Bethany.
Raymond
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Thursday, 25 January 2018 10:33
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