By Meagan Hooper on Wednesday, 13 February 2019
Posted in General Issues
Replies 5
Likes 0
Views 554
Votes 0
Hello,

I clicked to edit my profile and I'm being forced to update my password. I don't want to update my password.

In either case, I can't save and close. I have to cancel...

Screen shots attached.
it seems like I was unable to replicate this in my locally, can you update your site backend and FTP access so we can better have a check?
·
Wednesday, 13 February 2019 10:55
·
0 Likes
·
0 Votes
·
0 Comments
·
+1
·
Wednesday, 13 February 2019 17:21
·
0 Likes
·
0 Votes
·
0 Comments
·
I believe the problem is because your browser is automatically populating the password field and the system thinks you are trying to change the password. If you do not intend to change the password, you should not set the password.
·
Wednesday, 13 February 2019 17:35
·
0 Likes
·
0 Votes
·
0 Comments
·
I agree with Mark
I had this problem because I had a pwd extension in Chrome
Try using incognito mode - that did it for me
Danny
·
Wednesday, 13 February 2019 22:20
·
0 Likes
·
0 Votes
·
0 Comments
·
Thanks for sharing Danny
·
Wednesday, 13 February 2019 22:40
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post