By Melanie on Sunday, 16 April 2017
Posted in Post Sales
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Hi,

I renewed EasySocial.
I would like to download them but I can't.
Hello Melanie,

I apologize for the inconveniences caused. It looks like because there are duplicate order reference (This could be due to the old bundle where the id wasn't unique), the renewal was applied on EasyBlog. I have fixed this, and your renewal is now applied on EasySocial instead.
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Sunday, 16 April 2017 11:28
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Thank you so much :-D
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Sunday, 16 April 2017 19:22
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You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
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Monday, 17 April 2017 10:35
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