Hey Andrew,

I've checked your site and found that the Easysocial Profiletpes app created is applicable for all plans, that's why profile types are not applied correctly.
See here: https://monosnap.com/direct/lqU3IreAMBrZx2ZCswxBDQAiyNyMwL

You need to select the plans on app configuration, so when the user subscribed to that plan associated profile type.
see here: https://monosnap.com/direct/nGfmr9oPNHcWr2rKgyTSXB6OqKTamk

So, change the Easysocial app and check this issue again.

You have set up the Plan Assignment also, this plan assignment will assign the plans to the user when the user registered to a specific profile type as you set up.
see: https://monosnap.com/direct/MXKRLLYUcohbZuqt4rHz6ppNWVkwt4

For example, When a user registered under the "Educator" profile on the site, the user will be assigned to the "Individual Educator" plan for free.
see: https://monosnap.com/direct/kKJaNprGosSukyr4W5I2kcAVl9Xcgk

Read more here about Plan Assignment: https://stackideas.com/docs/payplans/administrators/plans/plan-assignment

What I understand is that a plan assignment is not needed in your case otherwise it will duplicate the plans.

Looking forward to your response.

G'day Manisha,

Thanks for the reply and help. That explains a lot.

Would any of the above issues highlighted have an effect on why the payment process (post profile forms) is now causing errors. See attached images for further information. In essence, the site is now giving me a 404 error page and only proceeds to payment screen when "back" is selected on page.

Thanks again for your help. Very much appreciated.

Cheers,
Andrew

Hey Andrew,

Thanks for the reply and help. That explains a lot.

You are most welcome.

Would any of the above issues highlighted have an effect on why the payment process (post profile forms) is now causing errors. See attached images for further information. In essence, the site is now giving me a 404 error page and only proceeds to payment screen when "back" is selected on the page.

I've checked and found that this issue is coming because there is a syntax error in the email verify template you create in the template override path.
Here: /andacod.com/public_html/templates/rt_koleti/html/com_easysocial/emails/registration/verify.php

I've already helped you to correct this and no longer hit any issues.
Please take a look at this issue again and update us if this still issue persists.

Looking forward to your response.

G'day Manisha,

Original issue is resolved and can be closed. Thanks.

404 Error is still occurring. Will start a new ticket.

cheers,

Andrew

Hey Andrew,

You are most welcome. Glad to hear that your issue has been resolved now.

Just for your information, I have locked and marked this thread as resolved to avoid confusion in the future. Please start a new thread if you have any other issues in the future so it will be easier for us to manage your inquiries.

Thanks for understanding.