By Alessandro on Friday, 11 September 2015
Posted in General
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Hi,
I need to download easysocial 1.3.29 which it was released before the end of my EasySocial Professional license (expired on 16th June, 2015). How can I do?

Unfortunately I do not have a local backup of the package.

Thanks,
Alessandro
Perhaps you can provide provide us with your order reference ID, username and email address in the `site detail` tab, so we can double check and email the installer in your email.
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Saturday, 12 September 2015 00:03
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Thank for support Arlex

info delete for privacy
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Saturday, 12 September 2015 06:30
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Hi Alessandro,

Thanks for your sales order details and as promised, we will send you the installer of EasySocial 1.3.29. The installer size is kinda huge and I am afraid our email server can send out the installer Can you pass me your site the ftp account so that I can upload the installer to your server instead?

For your information, this is an exception case that we send you the installer due to your EasySocial's subscription has already expired. Also, in order for you to continue requesting for support, you will need an active subscription. If you have already renewed, please let us know so that we can correct this for your account.

Thank you for understanding.
Sam
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Saturday, 12 September 2015 12:42
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I'm sorry but I can not provide credentials ftp access to the site because it is expressly prohibited by the provider with whom I have the contract .

You can send it by e-mail outside ( like gmail , hotmail , etc .. ) or if you prefer you can use a tool like https://www.wetransfer.com/ to send the download link on my personal email .

Thank you,
Alessandro
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Saturday, 12 September 2015 17:46
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Hey Alessandro,

I already sent the installer in your email. please have a check.
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Saturday, 12 September 2015 20:16
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Arlex, I had not checked the junk

Thanks for the support.
Alessandro
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Monday, 14 September 2015 17:34
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You're welcome.
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Monday, 14 September 2015 17:38
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Halo! I kind of have the same problem. Could it be you are sending me the latest version of easysocial before the expiration of my license (17th June, 2015) ?

My reference ID is SI141213-1901-11109 , username: ALEXANDROS TZAROS and email: tzaros000@gmail.com

Thanks in advance,
Alex
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Saturday, 26 September 2015 06:33
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I am sorry but unfortunately right now we are unable to provide this as our downloads server do not keep the older releases.
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Sunday, 27 September 2015 17:30
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